Get in Touch
Choosing shoes online can sometimes feel overwhelming. Whether you need help with sizing, fit, styling or finding the right pair for a special occasion, we're here to help.
We personally wear many of the brands we stock and are always happy to share our thoughts, favourites and honest advice.
Email: hello@shoesisters.com.au
Phone: 0416 166 444
Monday to Friday: 9am - 5pm AEST
Response Time: Usually within 1 business day
Looking for a Quick Answer
Do your shoes fit true to size?
Most of our European brands fit true to size, however sizing can vary slightly between brands and styles. If you're unsure, check our Size Guide or contact us for personalised fit advice.
What are your shipping costs and delivery times?
We offer free express shipping on orders over $100 within Australia. Orders are typically dispatched within 1-2 business days.
Can I return shoes if they don't fit?
Yes. We understand that buying shoes online can be tricky. Please refer to our Shipping & Returns page for full details of our returns policy.
Can you help me choose the right style?
Absolutely. Whether you're looking for comfort, travel shoes, work shoes or something special for an event, we're happy to share our advice and recommendations.
Are your shoes suitable for orthotics?
Many of our styles feature removable insoles and can accommodate orthotics. If you're looking for a specific style, contact us and we'll help you find the best options.
Still have Questions?
Still can't find what you're looking for? Whether it's sizing, fit, styling advice or a question about an order, we'd love to help. Send us a message below and we'll get back to you as soon as we can.